WooCommerce Support Services
A team you can trust.
WooCommerce Support is fundamental for any WooCommerce site owner. Discover why with WP Manager. We’ll take care of all your support, content updates, security, backups and all the other things you haven’t got time to worry about! So when you choose one of our WooCommerce Support plans, you can relax knowing your site will be kept up to date for you. Save money with our WooCommerce unlimited plan and get unlimited small tweaks. Whether you are looking to keep your site secure, grow your business or improve your visibility, we can help you.
Support you can rely on.
All of our team have years of WooCommerce Support and development experience. We have built hundreds of WooCommerce stores, responsive websites, plugins and applications. Basically, we know WooCommerce and WordPress inside out.
The majority of business owners don’t have the technical knowledge to make sure their WooCommerce site is up to date. They also don’t have the time. That’s where we come in.
WooCommerce Unlimited.
We’re on a mission to re-define WooCommerce Support for our customers.
We are a small team of WordPress developers, based in the UK. So you’ll always be working with someone who really knows your business (no outsourcing to other agencies here).
We only take on a certain amount of customers per year and focus on providing 1st class WooCommerce Support. Your business isn’t 9-5, so you need support that can truly provide for you. We offer 24 hour support Monday – Friday and are available on the weekends for urgent situations – e.g if your site goes down. Take back control and focus on growing your business today.
How can WP Manager help you?
Save time, money and stress.
Integrate Plugins
Faster, Safer, Greener
Backups for peace of mind
Security Advice
UK WordPress Experts
Secure your WordPress
24/7 Support System
WooCommerce Support
24/7 Monitoring
Stay up to date
Bug Fixes
No more spam
Let's get started...
Managed
Website Care Plan
All the core features of the Essentials site care plan - PLUS - Expert PRIORITY support, WooCommerce Support, 24/7 Uptime Monitoring, Maintenance Tasks, Staging/ Demo Testing, 24/7 malware & virus removal, Conflict debugging and more!
£75 per month
Flexible, Monthly Subscription. Cancel Anytime.
Core Features Include:
- Initial Site Audit / Security Check
- Weekly Plugin & Theme updates
- WordPress updates
- Daily secure backups
- Spam Protection
- Security Management
- Daily Security Scan
- 24/7 Malware / Virus Removal
- Emergency Support
- Monthly Site Care Report
- Out of hours updates
Premium Features Include:
- Priority Support
- Weekly Health Check & Security Review
- 24/7 Uptime Monitoring
- Maintenance Tasks
- Advanced debugging & troubleshooting
- Staging/Demo Testing
- Third-Party Plugin Liaision / Support
- Access to premium plugin licences (saving £££'s)
WooCommerce Support
Support, troubleshooting and advice for common WooCommerce website issues and queries.
Cloud PRO Hosting Included
Includes FREE (optional) superfast hosting on our litespeed servers. Blazing fast speed, first class security.
Prices are monthly and exclude VAT
"WP Manager maintain our website for us, handling any maintenance, security and optimisation. They are professional, helpful and in my opinion the best in the biz."
Ancienne Ambiance - www.ancienneambiance.com
"WP manager have helped us through the difficult 'birth' of our new website and I cannot thank them enough. Whilst others ummed and aarghed or tried to pull the wool over our eyes WP manager gave us clear advice and practical help culminating in a very successful launch.They continue to manage the site, keeping it right up to date, safe and backed up, whilst helping us improve it every month. Their response times are fast, their service super friendly and efficient leaving me to run our business without website worries."
Chris Bax - tastethewild.co.uk
"WP Manager is amazing. We're so pleased with the service and are blessed to have found them. They handle and maintain our complex website and create things for us."
Kim Shotola - www.thelightfootway.com
Safe, secure payment methods available.
All Prices exc. VAT, payable where applicable at 20%
No hidden charges or long term contracts. Cancel anytime.
How it works
No hidden terms or complicated clauses.
Here is a clear and easy to understand breakdown of what our service covers and our support hours.
Maintenance Tasks
What we cover
Below are some examples of fixes and support coverage that we cover under a maintenance basis for the managed site care plan.
- Conflict Debugging
- Fix Connectivity Issues, timeouts
- Fixing Contact Form errors
- Fixing dead links
- Installing Plugin of choice
- Malware / Hack Cleanup
- Fixing Media Upload Errors
- Fixing Configuration File
- Reinstallation of WordPress
- Fixing Plugin Errors
- Resetting admin password
- Adding third-party script or a plugin - e.g google analytics
WooCommerce Support
What we cover
Below are some examples of some content edits and tweaks that would be covered by our WooCommerce Support on the Managed plan.
- Updating some default settings in WooCommerce upon request
- Installing a WooCommerce plugin
or additional add-on of your choice
- Adjusting WooCommerce settings (based on instruction) e.g delivery settings, discount rules etc
- Debugging and resolving WooCommerce related bugs - e.g order emails not being received
- Liaising with third-party plugin support teams to resolve bugs and issues
Support Coverage
How it works
Maintenance Tasks & General Queries:
Monday - Friday
Urgent Hosting or Security Issues
24/7
Emergency Support
Urgent Issues / SOS: 24/7
Urgent Criteria - Site Hacked, Downtime, Hosting or security issue for example.
For those hosted with us, we provide 24/7 support for downtime and other urgent hosting related issues, on all plans.
WooCommerce Hosting
Benefit from our superfast litespeed hosting solutions. Engineered with security in mind, our Cloud Hosting options provide superfast load times and peace of mind - with built in malware scanning.
Cloud Hosting
Included FREE on our site care plans
Includes FREE (on our "Essentials" site care plan) superfast hosting on our litespeed servers. Blazing fast speed, first class security.
Fully optimised for WordPress & WooCommerce websites.
Litespeed caching & optimisation setup
Fully Managed Hosting
24/7 Expert Support
Malware Scanning
WAF Firewall
24/7 Malware Removal
Free Migration Service
Free let's encrypt SSL certificate included
RAM - 1GB cap
Storage - 10GB SSD
Email Accounts - Unlimited
Cpanel - Included
Cloud PRO Hosting
Included FREE on our site care plans
Included FREE (on our "Managed" + "VIP" Site Care Plans). Superfast hosting on our litespeed servers, engineered for speed and security.
Fully optimised for WordPress & WooCommerce websites.
Litespeed caching & optimisation setup
Fully Managed Hosting
24/7 Expert Support
Malware Scanning
WAF Firewall
24/7 Malware Removal
Free Migration Service
Free let's encrypt SSL certificate included
RAM - 2GB cap
Storage - 30GB SSD
Email Accounts - Unlimited
Cpanel - Included