WooCommerce Support Services

A team you can trust.

WooCommerce Support is fundamental for any WooCommerce site owner. Discover why with WP Manager. We’ll take care of all your support, content updates, security, backups and all the other things you haven’t got time to worry about! So when you choose one of our WooCommerce Support plans, you can relax knowing your site will be kept up to date for you. Save money with our WooCommerce unlimited plan and get unlimited small tweaks. Whether you are looking to keep your site secure, grow your business or improve your visibility, we can help you.

Support you can rely on.

All of our team have years of WooCommerce Support and development experience. We have built hundreds of WooCommerce stores, responsive websites, plugins and applications. Basically, we know WooCommerce and WordPress inside out.

The majority of business owners don’t have the technical knowledge to make sure their WooCommerce site is up to date. They also don’t have the time. That’s where we come in.

WooCommerce Unlimited.

We’re on a mission to re-define WooCommerce Support for our customers.

We are a small team of WordPress developers, based in the UK. So you’ll always be working with someone who really knows your business (no outsourcing to other agencies here).

We only take on a certain amount of customers per year and focus on providing 1st class WooCommerce Support. Your business isn’t 9-5, so you need support that can truly provide for you. We offer 24 hour support Monday – Friday and are available on the weekends for urgent situations – e.g if your site goes down. Take back control and focus on growing your business today.

How can WP Manager help you?

Save time, money and stress.

Integrate Plugins

Help with installation and basic setup of 3rd party apps, plugins, etc. Save your time and reduce stress. Focus on your business and priorities.

Faster, Safer, Greener

Benefit from superfast, litespeed caching & improved security on our UK based, eco friendly servers. Included FREE under your plan.

Backups for peace of mind

Proactive updates, secure daily backups and guidance to reduce risk and avoid disaster scenarios.

Security Advice

Advice on vulnerabilities, implementation of best practices and expertise to avoid common WordPress security issues.

UK WordPress Experts

Local UK based expert WordPress managers. We'll take care of your site and help your business grow online.

Secure your WordPress

Secure your site against hackers with pro-active security and 24/7 monitoring. *24/7 Malware removal included free on specific plans.

24/7 Support System

24/7 support system. 24/7 Support for urgent issues. So whether it's Monday Morning, Friday night or Sunday Afternoon.. we are there when you really need us!

WooCommerce Support

Support and advice for WooCommerce related issues. Let us help implement any technical changes or liaise with third-party plugin support on your behalf.

24/7 Monitoring

24/7 monitoring of site performance, security, uptime and more! Rest easy. We are there to take care of your website, no more technical hassle or risky updates.

Stay up to date

We’ll keep you protected with latest WordPress + plugin updates.

Bug Fixes

Fix annoying theme bugs and common WordPress issues.

No more spam

Protection against common spam and malware problems.

7 DAYS FREE TRIAL & FREE WEBSITE AUDIT INCLUDED. SETUP WITHIN MINUTES.

Let's get started...

Managed

Website Care Plan

All the core features of the Essentials site care plan - PLUS - Expert PRIORITY support, WooCommerce Support, 24/7 Uptime Monitoring, Maintenance Tasks, Staging/ Demo Testing, 24/7 malware & virus removal, Conflict debugging and more!

£75 per month

Flexible, Monthly Subscription. Cancel Anytime.

Core Features Include:
- Initial Site Audit / Security Check
- Weekly Plugin & Theme updates
- WordPress updates
- Daily secure backups
- Spam Protection
- Security Management
- Daily Security Scan
- 24/7 Malware / Virus Removal
- Emergency Support
- Monthly Site Care Report
- Out of hours updates

Premium Features Include:
- Priority Support
- Weekly Health Check & Security Review
- 24/7 Uptime Monitoring
- Maintenance Tasks
- Advanced debugging & troubleshooting
- Staging/Demo Testing
- Third-Party Plugin Liaision / Support
- Access to premium plugin licences (saving £££'s)

WooCommerce Support

Support, troubleshooting and advice for common WooCommerce website issues and queries.

Cloud PRO Hosting Included

Includes FREE (optional) superfast hosting on our litespeed servers. Blazing fast speed, first class security.

Find out more

"WP Manager maintain our website for us, handling any maintenance, security and optimisation. They are professional, helpful and in my opinion the best in the biz."

Ancienne Ambiance - www.ancienneambiance.com

WooCommerce Support

What we cover

Below are some examples of some content edits and tweaks that would be covered by our WooCommerce Support on the Managed plan.

- Updating some default settings in WooCommerce upon request
- Installing a WooCommerce plugin
or additional add-on of your choice
- Adjusting WooCommerce settings (based on instruction) e.g delivery settings, discount rules etc
- Debugging and resolving WooCommerce related bugs - e.g order emails not being received
- Liaising with third-party plugin support teams to resolve bugs and issues

Support Coverage

How it works

Maintenance Tasks & General Queries:

Monday - Friday

Urgent Hosting or Security Issues

24/7

Emergency Support

Urgent Issues / SOS: 24/7

Urgent Criteria - Site Hacked, Downtime, Hosting or security issue for example.

For those hosted with us, we provide 24/7 support for downtime and other urgent hosting related issues, on all plans.

Cookie	Duration	Description
cookielawinfo-checbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-advertisement	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
laravel_session		laravel uses laravel_session to identify a session instance for a user, this can be changed
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
XSRF-TOKEN	2 hours	The cookie is set by Wix website building platform on Wix website. The cookie is used for security purposes.
__cfduid	1 month	The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.

Cookie	Duration	Description
YSC	session	This cookies is set by Youtube and is used to track the views of embedded videos.
_gat	1 minute	This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.

Cookie	Duration	Description
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.

Cookie	Duration	Description
IDE	1 year 24 days	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
test_cookie	15 minutes	This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.